Terms of service


Effective Date: April 22, 2026

Welcome to Tudungbae (https://www.tudungbae.com). By accessing or purchasing from our website, you agree to be bound by the following terms and conditions.

1. General Conditions

This website is operated by Tudungbae Team. We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, or exploit any portion of our service or products without express written permission from us.

2. Accuracy of Information

While we strive to display the colors and textures of our hijabs as accurately as possible, we cannot guarantee that your device's display will be 100% accurate. All product descriptions and pricing are subject to change at any time without notice.

3. Order & Payment

  • All orders are subject to acceptance and availability.

  • Payments are processed securely via our encrypted payment partners. By placing an order, you agree to provide current, complete, and accurate purchase information.

  • In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Shipping & Delivery

Our shipping obligations are outlined in our Shipping Policy. Once a parcel is handed over to our courier partner and a tracking number is provided, the risk of loss passes to the customer. We are not responsible for delays caused by the courier or incorrect addresses provided by the customer.

5. Return & Refund Policy

Please refer to our Refund Policy for details on returns. Items must be returned in their original condition, unworn, unwashed, and in the Signature Ziplock Bag to be eligible for a return.

6. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: hello.tudungbae@gmail.com

  • WhatsApp: +60 11-5301 3997